legal
Privacy policy
Draft for review. Items marked like [THIS] are still to be completed by sage.
Who we are
This website is run by Sage Nootropics Limited ("sage", "we", "us"), a company registered in England and Wales under company number 16808708, with its registered office at Holme Park, Sonning Lane, Sonning, RG4 6ST. You can contact us at info@sagenootropics.com.
We are the controller of the personal data described in this policy. Our data contact is [DATA CONTACT NAME AND EMAIL].
What we collect
- Orders: your name, delivery and billing address, email, phone number and order history. Card payments are handled by our payment provider; we never see or store your full card details.
- Waitlist and newsletter: your email address and where you signed up.
- Trade enquiries: your name, company, role, business type, estimated volume, location, email and message.
- Contact messages: your name, email and message.
- Cookies and similar technologies: see our cookie policy.
Why we use it, and our lawful basis
- To take, deliver and support your orders and subscriptions (performance of a contract).
- To email you about our launch and news, where you have asked us to (consent). You can unsubscribe at any time.
- To reply to trade enquiries and messages (legitimate interests).
- To keep records required by law, such as tax records (legal obligation).
- To understand how the site is used and improve it, where you have accepted analytics cookies (consent).
Who we share it with
We only share your data with service providers who help us run sage, under contracts that protect it:
- Shopify (our online store and checkout platform) and its payment processors.
- Evri (delivery).
- Our review platform [REVIEW APP NAME], which may email you after delivery to ask for a review.
- Our email platform [EMAIL APP NAME].
- Our website hosting and analytics providers [HOSTING / ANALYTICS PROVIDERS].
Some of these providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement.
How long we keep it
[RETENTION PERIODS: e.g. order records 6 years for tax purposes; waitlist data until you unsubscribe; trade enquiries 2 years]
Your rights
You have the right to access, correct or delete your data, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To use any of these rights, email info@sagenootropics.com.
If you're unhappy with how we've handled your data, please tell us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Last updated: [DATE]